The Terms & Conditions are deemed as accepted by the person making the booking.

Adults and families
Garden Beds is now opening the tents for families. We have 2 trundles available for children over the age of 12 upon request. From September 2025 we will have a family tent available.

Pets
In the interest of maintaining serenity and safety for fellow campers & fauna, Garden Beds is not pet friendly.

Reception
Our garden retail shop and cafe are open daily from 10:00 am - 4:00 pm.

Check in
Check in is available from 3:00 pm 
As we offer a self-check in service, and late arrivals are not an issue.
Check out is 10:00 am but enjoy the garden for as long as you wish during the day.

Phone & Wifi
Phone reception at St Erth is very limited (limited Telstra, none for Optus etc), We do have a land line available in our amenities building if you want to check on the kids. We do also have wifi available in all of our tents and amenities.  

Your Stay
We offer guests the option of selecting the tent they wish to stay in during their visit. We will attempt to meet guest requests however, at times a change to chosen accommodation may be necessary. 

Cancellations
The following cancellation policy applies to all Garden Beds bookings.

97% refund is payable for cancellations made 21 days before booking
50% refund is payable for cancellations made 7 - 21 days before booking,
0% refund if cancellation is made less than 7 days before booking

No Shows & Reschedule
Rescheduling of a reservation is not permitted less than 7 days before booking without exemption from the property.
Accommodation charges are still valid and non-refundable nor exchangeable even if the guest does not utilise the accommodation once such facilities have been made available to the person booking the accommodation. 

Gift Vouchers
If you are in receipt of a voucher, and the code does not work, 0467 837112

Weather Conditions
We are an all-weather venue. Inclement weather will not be accepted as a reason for cancellation or change of date, with the following exceptions.
Garden Beds is closed on Extreme or Code Red days. 
In the event that CFA rate an Extreme or Code Red day your booking will be cancelled.
Please be aware in these conditions the rating may occur with less than a days' notice.
In the unlikely event of a cancellation, we will inform you as soon as possible. via email or telephone. We will be able to provide you with alternative dates or a refund.